Last Wednesday we got into the office and looking at the number of jobs we had for our operatives we were shocked, only one of the four guys working for us had a full day, the others were empty. For some reason I missed looking at the schedule the day before or else we would have done something then but as we had been on holiday the week before I was still in holiday mode and just presumed that we were busy. So we fixed things pretty quickly – we sent out a 20% off offer to our client base and three hours later we were completely booked up until the end of the week. We then had to have a 10% offer, we called this one a Spooktacular Offer which our clients seemed to like the feel of, as we were telling clients that the first offer had gone but now they could have this new offer. It seems to have worked well as this week we are pretty booked up and now with all four guys are working again after two being off with their broken toes we are are making up for lost time and revenue. Along with the fact that we are gaining momentum towards Christmas, now that we are in November, it looks like we are going to be going to be very busy!
Looking at our Franchisees Diaries they too are busy, with Simon Green our Berkshire franchisee reporting that he had the best month ever last month, that is in terms of turnover, even better than his December month last year. So this means he has been running his business now for two years and is now really packing them in to do 3 to 4 jobs every day.
I’d did a couple of oven cleans last week, a four oven AGA on Monday and a range cooker on Wednesday, but the rest of the time I was in the office.