May 13

A few weeks back we had a complaint by a client. She said that we had scratched the glass of her oven door. I went out and had a look at it and as it slid out I was able to

English: Old oven door, Llandovery This is one...

English: Old oven door, Llandovery This is one of the oven doors that was found in this former bakery when it was converted to use as the Heritage Centre in 1995. (Photo credit: Wikipedia)

take it out and walk to the window and see it in all its glory. And yes it was scratched. She said that this was the first time she had had her oven cleaned as it was just over a year old so as it had been untouched then the only way the scratches could have appeared would have been by her cleaning process. I had to agree with her. I checked with the guy who cleaned it and asked him why he hadn’t dipped it – this being the normal process – we would have used on the door glass like this. He said that as it wasn’t that dirty he had taken it outside and had cleaned it manually with a scraper and steel scourer. Most door glasses would be okay with this as they are already scratched to some degree and it wouldn’t be noticeable but on this occasion dipping would have been the best option. If it isn’t already scratched then the customer doesn’t want it to be scratched, so like new it needs to be treated very carefully.

This has got me thinking about steam cleaners, as I have seen that someone is offering a training course without tank and the pictures on the advert show someone using a steam cleaner to clean the door with the steam nozzle pressed onto a scourer onto the glass of the door. So in this instance if the oven newish then I would guess that the glass is going to be scratched to some degree, and wouldn’t be an option.

On delicate surfaces such as glass and enamel I’d think twice before using it.

About the Author