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We do get complaints but they are rare but we've had a couple this week. It is our normal practise to go back and carry out a re clean.
The first one was an easy one to deal with. We had someone who left a message asking us to ring her back and when I rang her she said sternly: "I've got a complaint. The complaint is that I can't have Nigel in my kitchen all of the time! He did some a fantastic job and I want him here all the time'. I didn't say but would have liked to "Thanks for this but he works for us and needs to make a living". I did say: "Oh, thanks very much that is very much appreciated". As we have a weekly meeting with team I pass on all the good messages to the guys.
Image by LarraZun via Flickr
I've just been checking searches on the internet for key words to do with AGA and oven cleaning. It seems strange to me that lots of people every month search on web sites for ARGAR cooker cleaning when of course we know it's AGA Cleaning services. I expect with the accent especially in the south west people search and spell the word as they say it or have heard it said.
So anyway we do do ARGA, ARGAR and AGA cooker cleaning and at the moment we are very busy cleaning AGAs all over the place. I have cleaned 3 this week. We clean them until they gleam.
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![[From the southeast, Cardiff Castle, Wales] (LOC)](http://farm3.static.flickr.com/2528/3752438888_a25718f6f4_m.jpg)
Image by The Library of Congress via Flickr
We are getting more calls then ever from the Cardiff area. The main reason for this is that there doesn't appear to be another oven cleaning company covering the area.
So if you live in Cardiff or in the surrounding areas of South Wales and would like your oven, range cooker or AGA cooker cleaned then we will be able to help you.
I'm off to Chepstow tomorrow to clean a range cooker there.
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Image by andydr via Flickr
I cleaned two Lacanche Range cookers in the same house last week. Lacanche's are semi professional ranges and are more suited to some one who is very keen on cooking and the owner of these was using them to make chilli chutney which they were putting into jars and selling. Usually Lacanche cookers are quite difficult to clean as they usually have stainless steel plates on the inside of the doors and the roofs of the ovens. To get these clean and sparkling means a lot of effort. Luckily these two Lacanches had enamel inside doors and oven roofs so making them a lot easier to clean and they came up sparkling.
As a bonus the owner showed me his chili pepper bushes, which he had in his conservatory and large greenhouse, ranging from the mildest chillis to the hottest, gave me a quick overview of the different types and how to grow them (apparently they are difficult to propogate – you need a heater – and they grow into small bushes) and then gave me some of his chillis. So I have been adding them to several dishes at home and they have really added a kick to our meals. Next year I'm going to be growing some chillis in my greenhouse alongside my tomatoes 
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